Terms&Conditions

Contenitori Termici (“we”, “us” or “our”) provides the services available on the Site to you subject to the following terms and conditions (the “Terms and Conditions”). By accessing or using the Site, you are acknowledging that you have read, understand, and agree, without limitation or qualification, to be bound by these Terms and Conditions.

Your personal information

Your information will not be sold on to third parties and will only be used to let you know of any updates and special offers on Contenitori Termici.

Should you wish to unsubscribe from our newsletter please send an email to info@contenitoritermici.it with “unsubscribe” in the subject.

This website uses cookies to monitor browsing preferences.

Contenitori Termici

Our registered VAT number is IT 02400460032. Our contact address is info@contenitoritermici.it

Contenitori Termici is located in ITALY

Our returns address is:

PALARA Gianluca &C. Sas

Via Colombaro, 9
28021
Borgomanero (NO)
Italy

Our telephone number is: +39 (0)322 1983091 

Eligibility

To be eligible to purchase goods on this Site you must: (a) be over 18 years of age; and (b) register as a user of this site; and (c) be the holder of a form of payment.

Prices

The prices indicated for products available via the Site are all inclusive of VAT (where applicable) at the current rates and are exclusive of delivery charges.

Prices shown are inclusive of VAT for customers in the E.U and exclusive of VAT for customers outside of the E.U.

Product Information

We do our best to ensure that all features and descriptions of products on this site are correct at the time of publish.

Online Orders

By completing and submitting and order form you are making an offer to purchase products which, if accepted by us, will result in a binding contract.

If you need to cancel your order before it is despatched, please contact us on info@contenitoritermici.it.

We may choose not to accept your order if there has been an error with inventory, descrription or price. If this is the case, you will be notified by email and refunded via your chosen method of payment.

Payment

We do not store any credit or debit card details. Your details will be stored only at the point of payment which you have selected for use (PayPal).

We are not liable for any holds or limitations which are placed by your chosen form of payment. Goods will be despatched when payment has reached us in full.

Delivery

We will endeavour to despatch your order as soon as is possible. If there is a delay in despatching your order, you will be notified by email.

We do not accept any liability for delayed delivery caused by any third party.

Orders shipped outside of the EEC may be subject to duties or taxes. Please consult the relevant documentation and guidelines in the country to which the order will be shipped.

Any additional charges bourne by us from non payment of customs or duties will be deducted from the refund value of your order once the item is returned.

Intellectual Property

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Contenitori Termici is not an official seller of any brands unless otherwise stated.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your Account

You warrant that the personal information that you are required to provide when you register as a customer is true, accurate and current in all respects. See our Privacy Policy regarding the treatment of your personal information.

You are responsible for ensuring your username and password remain secure. You agree to accept responsibility for all activities that occur under your account or password.

If you are concerned that your account has become compromised then please inform us.

Complaints

If you have any complaints, please contact us at info@contenitoritermici.it or call us on +39 (0)322 1983091.

Applicable Law

These terms & conditions and the relations between you and us are subject to the substantive laws of Italy

Jurisdiction

The parties submit all disputes arising out of or in connection with these Customer Terms to the exclusive jurisdiction of the Courts of Novara, Italy

Politica di rimborso e reso

This is a sample page.

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at {email} for questions related to refunds and returns.